Servicevertrags-Optionen

Protect your investment and ensure optimized performance at all times with Malvern’s service plans.

When you purchase a Malvern product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern will provide the support for your business.

Help Desk

Training

Software downloads

Malvern’s service options- choose the right plan for you:

Malvern Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs***available at an additional cost

Support kontaktieren

Events and Training

Sdl.Web.Common.Models.Tag Rheometrie für Fortgeschrittene - Praktisches Arbeiten am Kinexus
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
November 19 2014 - November 20 2014
Zeit:
08:00 - 16:00
(GMT+01:00) Europe Central
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
German

Sdl.Web.Common.Models.Tag Malvern's solutions: A broad range of techniques for material characterization from Cosmetics to Mining applications
Typ der Messung:
Particle size
Particle shape
Viscosity
Rheology and viscoelasticity
Datum:
November 17 2014 - November 17 2014
Zeit:
13:45 - 22:00
(GMT-05:00) Eastern [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Seminar
Sprache:
English

Ten rotational rheometry questions you may have but don’t know who to ask!
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
February 24 2015 - February 24 2015
Zeit:
15:30 - 16:30
(GMT-05:00) Eastern [US & Canada]
Art der Veranstaltung:
Webinar - Recorded
Sprache:
English

Sdl.Web.Common.Models.Tag 90. DKG Jahrestagung mit Symposium Hochleistungskeramik
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
February 15 2015 - March 19 2015
Zeit:
08:00 - 16:00
(GMT+01:00) Europe Central
Ort:
@Model.Country
Art der Veranstaltung:
Conference
Sprache:
English
German

Rheology masterclass 1 - The basic of viscosity
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
March 31 2015 - March 31 2015
Zeit:
14:30 - 15:30
(GMT-05:00) Eastern [US & Canada]
Art der Veranstaltung:
Webinar - Recorded
Sprache:
English

Rheological characterization of dispersed systems with novel geometries
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
March 17 2015 - March 17 2015
Zeit:
14:30 - 15:30
(GMT-05:00) Eastern [US & Canada]
Art der Veranstaltung:
Webinar - Recorded
Sprache:
English

Sdl.Web.Common.Models.Tag Produktgestaltung in der Partikeltechnologie
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
April 23 2015 - April 24 2015
Zeit:
07:00 - 15:00
(GMT+01:00) Europe Central
Ort:
@Model.Country
Art der Veranstaltung:
Conference
Sprache:
English
German

Sdl.Web.Common.Models.Tag Latest Methods in Natural and Synthetic Polymer Characterization - Baton Rouge, LA
Typ der Messung:
Molecular weight
Viscosity
Rheology and viscoelasticity
Datum:
May 07 2015 - May 07 2015
Zeit:
13:30 - 21:00
(GMT-06:00) Central [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Seminar
Sprache:
English

Sdl.Web.Common.Models.Tag Latest Methods in Natural and Synthetic Polymer Characterization - Houston, TX
Typ der Messung:
Molecular weight
Viscosity
Rheology and viscoelasticity
Datum:
May 05 2015 - May 05 2015
Zeit:
13:30 - 21:00
(GMT-06:00) Central [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Seminar
Sprache:
English

Sdl.Web.Common.Models.Tag Kinexus User Training course (MAL40EV1)
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
December 01 2015 - December 02 2015
Zeit:
09:30 - 16:30
(GMT) GMT
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Sdl.Web.Common.Models.Tag Kinexus User Training course (MAL40EV1)
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
September 29 2015 - September 30 2015
Zeit:
08:30 - 15:30
(GMT) GMT
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Optimizing Rheology for Paint and Coating Applications
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
November 10 2016 - November 10 2016
Zeit:
15:30 - 16:30
(GMT-05:00) Eastern [US & Canada]
Art der Veranstaltung:
Webinar - Recorded
Sprache:
English

Sdl.Web.Common.Models.Tag Rotational Rheology
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
August 22 2017 - August 23 2017
Zeit:
13:00 - 21:00
(GMT-05:00) Eastern [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Sdl.Web.Common.Models.Tag Rotational Rheology
Typ der Messung:
Viscosity
Rheology and viscoelasticity
Datum:
November 01 2017 - November 02 2017
Zeit:
13:00 - 21:00
(GMT-05:00) Eastern [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Sdl.Web.Common.Models.Tag Kinexus Ultra User Training - Oct
Datum:
October 23 2018 - October 24 2018
Zeit:
13:00 - 19:30
(GMT-05:00) Eastern [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English