Handbücher und Software

Servicevertrags-Optionen

Protect your investment and ensure optimized performance at all times with Malvern’s service plans.

When you purchase a Malvern product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern will provide the support for your business.

Help Desk

Training

Software downloads

Malvern’s service options- choose the right plan for you:

Malvern Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs***available at an additional cost

Support kontaktieren

Events and Training

Mastersizer 3000 – das Universalgenie der Partikelmesstechnik
Datum:
October 17 2014 - October 17 2014
Zeit:
09:00 - 10:00
(GMT+01:00) Europe Central
Art der Veranstaltung:
Webinar - Recorded
Sprache:
German

Der neue Mastersizer 3000 - die clevere Art Partikelgrößen zu bestimmen
Typ der Messung:
Particle size
Datum:
March 23 2012 - January 01 0001
Zeit:
08:14 - 00:00
(GMT+01:00) Europe Central
Art der Veranstaltung:
Webinar - Recorded
Sprache:
German

Partikeldesign zur Formulierung stabiler Dispersionen
Typ der Messung:
Viscosity
Zeta potential
Particle size
Datum:
May 06 2011 - January 01 0001
Zeit:
07:14 - 00:00
(GMT+01:00) Europe Central
Art der Veranstaltung:
Webinar - Recorded
Sprache:
German

Die Mastersizer 3000 Dispergiermodule - jetzt neu: Partikelvisualisierung und Kleinstmengenbestimmung
Datum:
October 24 2014 - October 24 2014
Zeit:
09:00 - 09:45
(GMT+01:00) Europe Central
Art der Veranstaltung:
Webinar - Recorded
Sprache:
German

Sdl.Web.Common.Models.Tag Malvern's solutions: A broad range of techniques for material characterization from Cosmetics to Mining applications
Typ der Messung:
Particle size
Particle shape
Viscosity
Rheology and viscoelasticity
Datum:
November 17 2014 - November 17 2014
Zeit:
13:45 - 22:00
(GMT-05:00) Eastern [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Seminar
Sprache:
English

Sdl.Web.Common.Models.Tag Material Characterization Morning - Cambridge
Typ der Messung:
Particle size
Viscosity
Rheology and viscoelasticity
Particle shape
Datum:
October 08 2015 - October 08 2015
Zeit:
07:45 - 12:00
(GMT) GMT
Ort:
@Model.Country
Art der Veranstaltung:
Seminar
Sprache:
English

Sdl.Web.Common.Models.Tag Partikelgrößenbestimmung an Pulvern mit dem Mastersizer 3000 Trockendispergiermodul Aero S
Typ der Messung:
Particle size
Datum:
July 26 2013 - July 26 2013
Zeit:
09:00 - 09:45
(GMT+01:00) Europe Central
Ort:
@Model.Country
Art der Veranstaltung:
Webinar - Recorded
Sprache:
German

Partikelcharakterisierung - Grundprinzipien und Anwendung
Typ der Messung:
Particle size
Particle shape
Chemical identification
Datum:
April 27 2017 - April 27 2017
Zeit:
09:00 - 09:45
(GMT+01:00) Europe Central
Art der Veranstaltung:
Webinar - Recorded
Sprache:
German

Sdl.Web.Common.Models.Tag Diffraction: Soup to Nuts
Typ der Messung:
Particle size
Datum:
November 14 2017 - November 15 2017
Zeit:
15:00 - 23:00
(GMT-06:00) Central [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Jun
Datum:
June 05 2018 - June 06 2018
Zeit:
13:00 - 19:30
(GMT-05:00) Eastern [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Aug
Datum:
August 07 2018 - August 08 2018
Zeit:
14:00 - 20:30
(GMT-06:00) Central [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Oct
Datum:
October 16 2018 - October 17 2018
Zeit:
13:00 - 19:30
(GMT-05:00) Eastern [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Sdl.Web.Common.Models.Tag Malvern Panalytical @ Powtech 2019
Typ der Messung:
Chemical identification
Elemental analysis
Particle size
Particle shape
Rheology and viscoelasticity
Zeta potential
Phase identification
Contaminant detection and analysis
Datum:
April 09 2019 - April 11 2019
Zeit:
07:00 - 15:00
(GMT+01:00) Europe Central
Ort:
@Model.Country
Art der Veranstaltung:
Exhibition
Sprache:
German

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Apr
Typ der Messung:
Particle size
Datum:
April 09 2019 - April 10 2019
Zeit:
13:00 - 20:00
(GMT-05:00) Eastern [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - August
Datum:
August 06 2019 - August 07 2019
Zeit:
13:00 - 21:00
(GMT-06:00) Central [US & Canada]
Ort:
@Model.Country
Art der Veranstaltung:
Classroom based training
Sprache:
English