Handbücher und Software

Servicevertrags-Optionen

Protect your investment and ensure optimized performance at all times with Malvern’s service plans.

When you purchase a Malvern product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern will provide the support for your business.

Help Desk

Training

Software downloads

Malvern’s service options- choose the right plan for you:

Malvern Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs***available at an additional cost

Support kontaktieren

Events and Training

Bestimmung der Größenverteilung von Spraytropfen und Aerosolen mittels Laserbeugung
Typ der Messung:
Particle size
Datum:
February 18 2011 - February 18 2011
Zeit:
10:00 - 10:59
(GMT+01:00) Europe Central
Art der Veranstaltung:
Webinar - Recorded
Sprache:
German

Complex Generics: Physicochemical Characterization Analysis for Deformulation and In Vitro Bioequivalence Studies
Typ der Messung:
Particle size
Viscosity
Rheology and viscoelasticity
Particle shape
Chemical identification
Datum:
June 13 2017 - June 13 2017
Zeit:
18:00 - 19:00
(GMT-05:00) Eastern [US & Canada]
Art der Veranstaltung:
Webinar - Recorded
Sprache:
English

Sdl.Web.Common.Models.Tag Dispersion Days 2019
Typ der Messung:
Particle size
Molecular size
Molecular structure
Zeta potential
Viscosity
Datum:
May 20 2019 - May 22 2019
Zeit:
08:00 - 14:00
(GMT+01:00) Europe Central
Ort:
@Model.Country
Art der Veranstaltung:
Conference
Sprache:
German