1. Manuals and software
  2. Support contract options
  3. Accessories
  4. Events and training

Manuals and software


Support contract options

Protect your investment and ensure optimized performance at all times with Malvern Panalytical's service plans.

When you purchase a Malvern Panalytical product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern Panalytical will provide the support for your business.

Help Desk

Training

Software downloads

Malvern Panalytical's service options- choose the right plan for you:

Malvern Panalytical Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Panalytical Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Panalytical Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs***available at an additional cost

Contact support


Accessories

Spraytec

Aerosol Positioning Accessory

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The Malvern Panalytical Spraytec aerosol positioning accessory enables users to reproducibly position aerosol cans or pump sprays relative to the Spraytec laser diffraction measurement zone during spray droplet and particle size measurements.

This helps to eliminate a significant source of variability associated with spray measurements, enabling the reproducible testing of domestic and personal aerosol products.

More information Request a quote

Air Purge Accessory

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The Air Purge Accessory prevents deposition of spray droplets on the Spraytec optics during the measurement of wide or concentrated spray plumes. This enables the routine characterization of products such as paint sprays or agrochemical application systems.

More information Request a quote

Extraction Accessory

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The Spraytec Extraction Accessory provides a means of collecting and capturing spray droplets and particles during spray particle size measurements. This ensures that spray particle recirculation is reduced during measurements, and also helps manage the risks associated with user exposure to spray droplets.

More information Request a quote

Inhaler and Nebulizer Accessory

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The Spraytec Inhaler and Nebulizer Accessory provides users with the ability to reproducibly measure the droplet or dry powder particle size distributions produced by metered dose inhalers, dry powder inhalers and nebulizers. Formulations can be rapidly screened for the correct dispersion properties, providing researchers with the detailed information required to develop new inhaled drug delivery products.

More information Request a quote

Nasal Spray Accessory

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The Nasal Spray Accessory provides users with the ability to reproducibly measure the droplet or particle size distributions produced by nasal drug delivery devices, as part of bioequivalence studies or production quality control. Studies can also be carried out to determine how changes to the nasal spray device, formulation or device actuation profile can affect the delivered spray particle size.

More information Request a quote

Wet Dispersion Accessory

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The Spraytec Wet Dispersion Accessory is a cost effective liquid sample dispersion unit designed for measuring samples in aqueous or non-aqueous dispersants.

More information Request a quote