Manuales y software

Opciones de contrato de soporte

Protect your investment and ensure optimized performance at all times with Malvern Panalytical's service plans.

When you purchase a Malvern Panalytical product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern Panalytical will provide the support for your business.

Help Desk

Training

Software downloads

Malvern Panalytical's service options- choose the right plan for you:

Malvern Panalytical Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Panalytical Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Panalytical Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs***available at an additional cost

Contactar a soporte técnico

Events and Training

Sdl.Web.Common.Models.Tag Malvern's solutions: A broad range of techniques for material characterization from Cosmetics to Mining applications
Tipo de medición:
Particle size
Particle shape
Viscosity
Rheology and viscoelasticity
Fecha:
November 17 2014 - November 17 2014
Hora:
13:45 - 22:00
(GMT-05:00) Eastern [US & Canada]
Ubicación:
@Model.Country
Tipo de evento:
Seminar
Idioma:
English

Sdl.Web.Common.Models.Tag Material Characterization Morning - Cambridge
Tipo de medición:
Particle size
Viscosity
Rheology and viscoelasticity
Particle shape
Fecha:
October 08 2015 - October 08 2015
Hora:
07:45 - 12:00
(GMT) GMT
Ubicación:
@Model.Country
Tipo de evento:
Seminar
Idioma:
English

Sdl.Web.Common.Models.Tag Diffraction: Soup to Nuts
Tipo de medición:
Particle size
Fecha:
November 14 2017 - November 15 2017
Hora:
15:00 - 23:00
(GMT-06:00) Central [US & Canada]
Ubicación:
@Model.Country
Tipo de evento:
Classroom based training
Idioma:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Jun
Fecha:
June 05 2018 - June 06 2018
Hora:
13:00 - 19:30
(GMT-05:00) Eastern [US & Canada]
Ubicación:
@Model.Country
Tipo de evento:
Classroom based training
Idioma:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Aug
Fecha:
August 07 2018 - August 08 2018
Hora:
14:00 - 20:30
(GMT-06:00) Central [US & Canada]
Ubicación:
@Model.Country
Tipo de evento:
Classroom based training
Idioma:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Oct
Fecha:
October 16 2018 - October 17 2018
Hora:
13:00 - 19:30
(GMT-05:00) Eastern [US & Canada]
Ubicación:
@Model.Country
Tipo de evento:
Classroom based training
Idioma:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Apr
Tipo de medición:
Particle size
Fecha:
April 09 2019 - April 10 2019
Hora:
13:00 - 20:00
(GMT-05:00) Eastern [US & Canada]
Ubicación:
@Model.Country
Tipo de evento:
Classroom based training
Idioma:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - August
Fecha:
August 06 2019 - August 07 2019
Hora:
13:00 - 21:00
(GMT-06:00) Central [US & Canada]
Ubicación:
@Model.Country
Tipo de evento:
Classroom based training
Idioma:
English