At Malvern Panalytical we take a Total Quality approach to every aspect of our business. Continuous improvement is an embedded philosophy throughout our company. This enables us to consistently deliver superior quality solutions through products & services that meet and even exceed customer expectations.
We manage our established quality policy through: resources dedicated to this purpose, use of relevant quality principles and thorough application of a variety of established quality tools and standards, as well as compliancy with ISO 9001 quality norms. As an ongoing process, we develop and update company-wide quality objectives, derived from our business objectives and strategic intent, which is set annually by the Executive Management Team. Our instruments comply with different product certifications. We have several processes in place for risk- and opportunity management.
Through product and service excellence we strengthen our position as leader in our chosen markets. We recognize that Quality is of fundamental importance to a successful and responsible business strategy for the company, our partners and our customers.
We shall achieve this by:
- Providing value-based solutions for our customers and target markets
- Fostering a dynamic and continuously improving culture
- Develop profitable and innovative solutions
- Actively considering risks and opportunities and have processes in place to manage these to deliver the optimum outcome
- Developing and continually improving our business processes to add value to what we do
Download our ISO 9001:2015 certificates: