Working with the scientific team to provide input into the design, budget and scheduling of the program from the outset and develop a comprehensive understanding of the client's objectives during proposal stage.
Program Managers also:
- Ensure all team members are fully aware of the scope and their roles and responsibilities
- Monitor budgets and schedules
- Identify risks to success and lead proactive issue resolution to reduce the risk of project creep
Our Program Managers have a scientific background to graduate or PhD level in a relevant scientific discipline.
Solution provider with a proven track record
The Concept Program Management process offers effective regular communication with our clients on study progress, tailored to suit their needs. This often takes the form of regular written scientific and process updates, regular video-conference or teleconference, and where appropriate face to face meetings with the full scientific team.
Direct scientist to scientist contact is encouraged, with the Program Managers facilitating open communication on technical challenges and provision of a proactive solution response.
Through our integrated program-managed approach, we are able to maximize the availability of the full Concept service offering to our clients and provide flexible resources across our laboratories. The reduces the risk of project downtime that may be seen when outsourcing to multiple individual organizations.
Key learning captured in a formal program close-out meeting is shared with the client and utilized within Concept to encourage process improvement across the organization, enabling us to further refine our service delivery for future projects.
Concept is perfectly positioned to meet the rapidly changing requirements of our clients, who can be assured they have an internal advocate working tirelessly on their behalf to achieve the project aims.
Key advantages for our clients
- Single point of contact
- Scientific continuity
- Simplified communication
- Optimized planning
- Overlap of activities
- Reduce downtime
- Flexible shipping between sites
- Reacting dynamically to changing project needs
- Dedicated Program Management for lifetime of program