Руководства и программное обеспечение

Варианты договора по сопровождению и поддержке

Protect your investment and ensure optimized performance at all times with Malvern Panalytical's service plans.

When you purchase a Malvern Panalytical product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern Panalytical will provide the support for your business.

Help Desk

Training

Software downloads

Malvern Panalytical's service options- choose the right plan for you:

Malvern Panalytical Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Panalytical Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Panalytical Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs***available at an additional cost

Связаться со службой поддержки

Events and Training

Sdl.Web.Common.Models.Tag Malvern's solutions: A broad range of techniques for material characterization from Cosmetics to Mining applications
Анализируемые свойства:
Particle size
Particle shape
Viscosity
Rheology and viscoelasticity
Дата:
November 17 2014 - November 17 2014
Время:
13:45 - 22:00
(GMT-05:00) Eastern [US & Canada]
Расположение:
@Model.Country
Тип события:
Seminar
Язык:
English

Sdl.Web.Common.Models.Tag Material Characterization Morning - Cambridge
Анализируемые свойства:
Particle size
Viscosity
Rheology and viscoelasticity
Particle shape
Дата:
October 08 2015 - October 08 2015
Время:
07:45 - 12:00
(GMT) GMT
Расположение:
@Model.Country
Тип события:
Seminar
Язык:
English

Sdl.Web.Common.Models.Tag Diffraction: Soup to Nuts
Анализируемые свойства:
Particle size
Дата:
November 14 2017 - November 15 2017
Время:
15:00 - 23:00
(GMT-06:00) Central [US & Canada]
Расположение:
@Model.Country
Тип события:
Classroom based training
Язык:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Jun
Дата:
June 05 2018 - June 06 2018
Время:
13:00 - 19:30
(GMT-05:00) Eastern [US & Canada]
Расположение:
@Model.Country
Тип события:
Classroom based training
Язык:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Aug
Дата:
August 07 2018 - August 08 2018
Время:
14:00 - 20:30
(GMT-06:00) Central [US & Canada]
Расположение:
@Model.Country
Тип события:
Classroom based training
Язык:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Oct
Дата:
October 16 2018 - October 17 2018
Время:
13:00 - 19:30
(GMT-05:00) Eastern [US & Canada]
Расположение:
@Model.Country
Тип события:
Classroom based training
Язык:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - Apr
Анализируемые свойства:
Particle size
Дата:
April 09 2019 - April 10 2019
Время:
13:00 - 20:00
(GMT-05:00) Eastern [US & Canada]
Расположение:
@Model.Country
Тип события:
Classroom based training
Язык:
English

Sdl.Web.Common.Models.Tag Mastersizer 3000 User Training - August
Дата:
August 06 2019 - August 07 2019
Время:
13:00 - 21:00
(GMT-06:00) Central [US & Canada]
Расположение:
@Model.Country
Тип события:
Classroom based training
Язык:
English