Our policies

At Malvern Panalytical we take a Total Quality approach to every aspect of our business. Continual improvement is an embedded philosophy throughout our company. This enables us to consistently deliver superior quality solutions through products & services that meet and even exceed customer expectations.

We manage our established quality policy through: resources dedicated to this purpose, use of relevant quality principles and thorough application of a variety of established quality tools and standards, as well as compliancy with ISO 9001 quality management system requirements. As an ongoing process, we develop and update company quality objectives, derived from our business objectives and strategic intent, which is set annually by the Executive Management Team. Our products comply with different product safety standards. We have several processes in place for risk- and opportunity management.

Through product and service excellence we strengthen our position as leaders in our chosen markets. We recognize that Quality is of fundamental importance to a successful and responsible business strategy for the company, our partners, and our customers.

• Providing value-based solutions for our customers and target markets
• Develop profitable and innovative solutions
• Developing and continually improving our business processes
• Fostering a dynamic and continuously improving quality culture
• Monitoring customer satisfaction and utilizing their feedback to improve our goods and services
• Actively considering risks and opportunities
• Monitoring legal and compliance requirements to ensure our products and services adhere to these standards
  

Download our Quality Policy:

• Malvern Panalytical Quality Policy

Download our ISO 9001:2015 certificates:

• ISO 9001:2015 BSI Certificate (UK)
• ISO 9001:2015 Dekra Certificate (Netherlands)
• ISO 9001:2015 AFAQ Certificate (France)

We at Malvern Panalytical are committed to ensuring our staff are not exposed to unnecessary risk which may impact their health or safety. We are also committed to ensuring the health and safety of those who may be impacted by our activities and operations.

Our business purpose is to enable our customers to create a better world using our technologies. We want to do that in a way which is safe and healthy for our staff and those who may be impacted by our activities around the globe. By looking after our people, we can support the growth targets of our organisation.

Our values underpin our corporate strategy and create a framework in which we do business. Our values equally support us to look after our people.

• Be true: We are empowered to speak up when something isn’t as safe or healthy as it could be. If you think there is an immediate risk to your safety or health or to that of someone else, stop work and speak to your line manager.
• Own it: We are all responsible for creating a healthy and safe work environment, whether we are at home, at a customer site or in our premises. We are accountable for our actions.
• Aim high: By continually improving, our culture moves forward and we take care of ourselves and each other. We share better ways of working and find solutions to hazards that could be controlled better.

Our Commitments

• As a minimum we will meet mandatory local health and safety legislation and other relevant regulatory requirements. We aim high by looking to go beyond these and implement a global standard where possible.
• We will ensure health and safety is a key part of our decision-making process. This will ensure we continual look for ways to improve our control measures of hazards.
• We empower everyone to be true and speak up if we believe an unsafe or unhealthy situation exists. We will stop work if we believe there is an imminent and material risk to our staff and others.
• We will own it by following processes and procedures and wearing the necessary personal protective equipment. If we don’t know or understand, we will ask someone who does.
• Our global health and safety team are our subject matter experts. They will work with the business to provide advice and guidance on adhering to legislation and internal requirements. We will actively seek their opinions.
• We operate a no blame culture – when things go wrong, we will use that to openly look for ways to improve.

Review 

This policy, and our performance against meeting its requirements, will be monitored, and reviewed by the Executive Management Team at least once per year.

Download our OHSAS ISO certificate:

• ISO 45001:2018 BSI Certificate (UK)

Download our Global Health and Safety Policy Statement:

• Global Health and Safety Policy Statement

Malvern Panalytical recognises the responsibility it has to reduce the negative effect the Company’s business activities have on the environment. The company has developed and integrated an Environmental Management System (EMS) to meet the requirements of BS EN ISO14001 and to reinforce the company’s commitment to the prevention of pollution and the continual improvement in environmental performance. The EMS is used as a vehicle for the setting, measuring and monitoring of environmental objectives and operates in parallel with the Business Management System (BMS) introduced to ensure compliance with the demands of BS EN ISO 9001.

Malvern Panalytical complies with all relevant environmental legislation and regulations and other requirements to which the organisation subscribes related to its environmental aspects. The company is committed to the consideration of environmental issues being an integral part of our business strategy, and to ensuring that all activities which carrying a risk of pollution, in any form, are identified and eliminated, or controlled effectively within statutory limits.

Wherever possible the company monitors and reduces the use of energy and raw materials by improved process efficiencies and by reviewing the opportunities of using recycled materials. Through continual improvement objectives, the company improves processes to reduce the production of waste, and the release of harmful substances into the environment.

Malvern Panalytical meets the requirements of the WEEE legislation and ensures that all waste is recycled or incinerated to save waste going into landfill.

Malvern Panalytical ensures that all people that work for or on behalf of the company are aware of this policy and trained in their environmental responsibilities.

Environmental considerations form a fundamental part of the Company’s future investment decisions.

The company supports the adoption of similar standards and commitment by its customers and suppliers.

Download our ISO certificates:

• ISO 14001:2015 BSI Certificate (UK)
  
• ISO 14001:2015 Dekra Certificate (Netherlands)

Download our Global Environmental Policy Statement:

• Global Enviromental Policy Statement

Malvern Panalytical security is not just a priority - it is a fundamental pillar of our operations. Our ISO 27001 certification is one of our commitments to safeguarding your assets, data, and trust.

Download our ISO 27001:2022 certificates:

• ISO 27001 BSI certificate

It is the express policy of Malvern Panalytical to fully comply with all applicable export controls, including (where applicable) US export and re-export controls. Strict adherence to export control laws is required of all employees, affiliates and channel partners. The designated Export Controls Compliance Officers at Malvern Panalytical have primary responsibility for ensuring compliance with all applicable export controls. They are also responsible for the development, implementation and updating of a local Export Controls Compliance Manual, regularly training employees on export controls, ensuring that our products are classified for export control purposes, determining licensing requirements and auditing the company’s compliance with export controls.

Sound export control practices underscore our commitment to ethical business behavior and compliance with applicable laws and regulations. 

Malvern Panalytical is a global provider of technologies that enable the chemical, physical and structural analysis of materials.  Our focus is on creating innovative, customer-focused solutions and services to enhance efficiency and deliver tangible economic impact.

We are committed to achieving consistent, profitable year-on-year growth by:

• Understanding and satisfying our customers' needs
• Realizing the full potential of all our employees
• Fully supporting our business partners.

Through product and service excellence we will strengthen our position as leader in our chosen markets.

To achieve these aims, we are dedicated to continually improving our Business Management System to ensure it meets the requirements of ISO9001:2015, ISO14001:2015, ISO45001:2018, and all other relevant ISO standards. 

Customer Validation Documents (CVD) are documents used by customers to validate that Malvern Panalytical instruments, accessories and software are installed and operating correctly. They include: Installation Qualification (IQ), Operational Qualification (OQ) and Regulated Environment Compliance Test document (CTD).

We hereby certify that Malvern Panalytical instrument CVDs have been developed, tested and released to be compliant with the following procedures: ISO9001:2015 certification

For more information, please download the declaration below:

• Compliance Declaration: Malvern Panalytical Customer Validation Documents (CVDs)

This statement has been published pursuant to the requirements under section 54 of the UK Modern Slavery Act 2015 and the California Transparency in Supply Chain Act of 2010 and is Spectris plc’s modern slavery and human trafficking statement for 2025. It provides information regarding the business practices of Spectris plc, the holding company, its subsidiary companies, other companies within the Spectris group¹ (together, “Spectris”/the “Group”), and the steps Spectris has taken to ensure modern slavery and human trafficking (“MS&HT”) is not taking place in its business and supply chains.

Spectris has a zero-tolerance approach to any form of modern slavery or human trafficking. It is committed to acting ethically, with integrity and transparency in all business dealings and it is committed to implementing effective systems and controls to safeguard against any form of MS&HT in any part of its business or operations. The Group considers that the risk of MS&HT taking place within its business or direct supply chain is relatively low.

For more information see Malvern Panalytical’s Modern Slavery and Human Trafficking Statement.

Malvern Panalytical is committed to protecting and upholding human rights and decent working conditions in its supply chain. An audit program based on SA8000 is applied to all significant suppliers located in lower cost manufacturing areas in order to provide assurance in this respect. Further details can be found at www.spectris.com/sustainability/human-rights.

Malvern Panalytical takes its obligations under SEC (U.S. Securities and Exchange Commission) and other regulations seriously. Malvern Panalytical also has adopted this policy as part of our larger efforts to encourage our suppliers to respect human rights and not contribute to conflict. Malvern Panalytical does not directly source conflict minerals from mines, smelters or refiners, and is not in a position to identify on its own these market participants. We therefore require the cooperation of our suppliers in the implementation of this policy and in enabling Malvern Panalytical to meet its compliance obligations.

For more information, please see our Conflict Minerals Policy.

This Privacy Notice provides information on the processing of personal data by Malvern Panalytical in relation to the recruitment process.

Malvern Panalytical is the controller for the processing of all personal data of job candidates and future employees or temporary workers working under its supervision (such as trainees).

For more information, please download one of the files below:

• Malvern Panalytical Recruitment Privacy Notice [English]
• Malvern Panalytical Recruitment Privacy Notice [French]
• Spectris Group Prospect Privacy Notice [French]

We do business the right way, every day. We run all our facilities to the highest safety standards to protect our people, the public and the environment. And as our Code of Business Ethics shows, we always work with absolute integrity and in line with the spirit and letter of the law in all the countries we operate in. 

Download our Code of Business Ethics documents:

• Code of Business Ethics - Spectris
  
• Supplier Code of Business Ethics - Spectris