1. Manuals and software
  2. Support contract options
  3. Accessories
  4. Events and training

Manuals and software


Support contract options

Services

Solutions to maximize the return on your investment

To assure that your instrument remains in top condition and performs on the highest level, Malvern Panalytical offers a wide range of services. Our expertise and support services assure an optimal functioning of your instrument.

Support

Service for a lifetime

  • Phone and remote support
  • Preventive maintenance and checkups
  • Flexible Customer Care Agreements
  • Performance certificates
  • Hardware and software upgrades
  • Local and global support

Expertise

Adding value to your processes 

  • Sample preparation development/optimization
  • Analytical methodologies 
  • Turnkey solutions for XRD 
  • Operations via IQ/OQ/PQ, quality assurance (GLP, ISO17025) or round robins/inter laboratory studies
  • Automation of lab processes
  • Consultancy services

Training and education

  • Training on-site or at our competence centers
  • Broad range of basic and advanced courses on products, applications and software

Analytical services and calibration materials

  • Expert (XRF) analyses services
  • Oxides and trace analysis
  • Customized calibration materials

Contact support


Accessories

Epsilon 3XLE spectrometer

Standards (Reference materials)

CRMs

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Claisse is always there to meet your needs!

Claisse provides its customers with quality Certified Reference Materials (CRM) and Reference Materials (RM) from around the world at competitive prices. Whatever your needs, Claisse strives to provide you with the all around services needed to obtain the perfect solution for your XRF, AA and ICP spectroscopy analysis.

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Fused Borate Disks

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Calibration made easy!

Customized Fused Borate Disks for the calibration and monitoring of XRF applications.

Claisse has a new turn-key solution for your XRF applications. Our fused borate disks are made with Certified Reference Materials (CRM) or customized mixtures of synthetic oxides. They are custom-made to fulfill your personal analytical needs.

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Fluxes and Chemicals

Borate fluxes and chemicals

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Your first choice to fuse samples for XRF, ICP and AA analysis

As the one-stop shop in fusion and the world leader in the production of borate fluxes, Claisse develops high-quality chemicals that are easy to use and that ensure no contamination.

Offered in two grades of purity (pure 99.98+% and ultra pure 99.995+%) and available with or without non-wetting agents, our lithium borate fluxes are homogeneous and available in bead format.

Use Claisse lithium borate fluxes to:

  • Avoid crystallization
  • Reduce the incidence of glass sticking to the platinumware
  • Avoid cracking

Make your life easier, try our pre-weighed or customized borate fluxes

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Fusion monitor

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Quick and error-free proactive monitoring for your fusion instruments

XRF laboratories must assure the quality of their analytical results and ensure accurate and precise data by using quality control sample regularly.

Obtaining the wrong analytical results can affect manufacturing and commercial decisions which can be very costly. Moreover, the Fusion-XRF process remains offline until the source of the variability is thoroughly identified and eliminated. When the analytical results are found to be outside the predefined criteria, planned actions must be taken. Since the analytical results can be affected by a large number of factors, troubleshooting steps may oftentimes become expensive and time consuming.

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Pre-weighed fluxes

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Have you ever thought about the amount of time you spend weighing flux?

Since we have at heart your entire satisfaction and are committed to ensure efficiency in your laboratory, we now offer our same high-quality fluxes in wide range of weights. The best fluxes on the market can now be pre-weighed to make your life easier and to accelerate the sample preparation step!

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Platinum and Labware

Platinum molds and crucibles

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Labware is of critical importance in sample preparation by fusion. Malvern Panalytical offers molds and crucibles made of 95% platinum are 5% gold. They are available in a wide range of sizes and thicknesses to help you obtain the best analytical results.

We also offer nickel and zirconium crucibles for peroxide fusion.

Malvern Panalytical fusion instruments were developed to be used with specifically designed platinumware. All our platinum accessories have been tested and engineered to provide:

  • The best mixing performance.
  • Longer lifetime.
  • Higher success rates in preparation of glass disks.
  • Perfect compatibility with our fusion instruments.
More information Request a quote

Precious Metal Scrap Policy

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Selling your precious metal scrap can have a significant impact on your profits. Invest your scrap platinumware instead of collecting it in your drawers!

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