Carefree or basic support for high-quality kinetic data and unparalleled performance.

Protect your investment and ensure optimized performance at all times with our service plans. When you purchase a Malvern Panalytical product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. 

Care for the first year of your WAVEsystem, a Creoptix GCI Technology, puts a breakthrough level of binding kinetics analysis at your fingertips by pushing the boundaries of affinity range and sample compatibility. The WAVEsystem's exceptionally high data quality, sample compatibility and automated software facilitates drug discovery and enable new inroads into R&D. is on us, with a warranty period that covers travel, labor and parts costs for one onsite preventive maintenance (PM) visit to be carried out within 12 months. Travel, labor and parts costs for unscheduled repairs are also included.

The different WAVEcare programs ensure the continuous, high performance operation of your WAVEsystem:

  • Carefree Program - Ideal for the regular user
    Know what you are up to and plan your maintenance budget ahead of time

  • Basic Program - Ideal for the occasional user
    Call us when you need us the most for a PM visit or a repair
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