1. Manuals and software
  2. Support contract options
  3. Accessories
  4. Events and training

Manuals and software


Support contract options

Protect your investment and ensure optimized performance at all times with Malvern Panalytical's service plans.

When you purchase a Malvern Panalytical product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern Panalytical will provide the support for your business.

Help Desk

Training

Software downloads

Malvern Panalytical's service options- choose the right plan for you:

Malvern Panalytical Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Panalytical Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Panalytical Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs***available at an additional cost

Contact support


Accessories

The characterization of particles in suspension is a subject of interest for a variety of applications. For example, in pharmaceutical products the presence of inherent, extrinsic or intrinsic particles may affect the efficacy or possibly the safety of the drug. In the automotive industry, the presence of particulate contamination in hydraulic fluid power systems interferes with lubrication and causes wear to components. Many standards specify microscopy analysis for the enumeration of foreign particles in suspensions, and define particulate count limits for a given volume of sample.

Malvern Panalytical's range of sample presentation accessories for the Morphologi G3 expands the capabilities of this system beyond the characterization of dry sample dispersions. Each accessory fits directly into the Morphologi G3’s automated stage and is easily selectable in the software.

Download brochure

 

Morphologi G3

Accessories to use when analyzing particles in suspension

Thin-path wet cell

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The thin-path wet cell is designed for both morphological and chemical characterization of up to 100 μL of sample. It is ideal for applications such as the identification of subvisible particles in therapeutics (described by guidance in USP <787> and USP <788>), especially when a traditional membrane filtering approach may risk changing particles of interest, such as protein aggregates.

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Wet dispersion cell

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The wet dispersion cell allows between 2 ml and 6 ml of sample to be analyzed. This is particularly useful for characterizing larger particles or where volumetric particle count is important.

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2-slide and 4-slide holders

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‘Sandwiching’ a few μL of a suspension of smaller particles between a microscope slide and a cover slip is a traditional method of sample preparation for microscopy. Samples are presented in this form to the Morphologi G3-ID using either the 2-slide or 4-slide holder. Slides suitable for chemical identification applications are available.

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Twin 35 mm petri dish holder

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The twin 35 mm petri dish holder provides an alternative means of measuring suspended particles that may be at risk of being deformed when dispersed into a cell.

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Accessories to use when analyzing particles captured on a membrane filter

25 mm and 47 mm diameter filter holders

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Methods which are used to detect and characterize particles in suspension often rely on filtering the sample in order to capture particles on a membrane filter. Dedicated filter holders (25 mm or 47 mm diameter) and also the 2-slide holder (see above) allow samples on filter membranes to be presented directly to the Morphologi G3-ID for analysis.
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Events and training

Date:
13 June 2013
Event type:
Webinar - Recorded
Language:
English
Date:
31 May 2012
Event type:
Webinar - Recorded
Language:
English
Date:
16 March 2011
Event type:
Webinar - Recorded
Language:
English
Date:
16 March 2011
Event type:
Webinar - Recorded
Language:
English
Date:
28 July 2011
Event type:
Webinar - Recorded
Language:
English
Date:
25 August 2011
Event type:
Webinar - Recorded
Language:
English
Date:
09 February 2012
Event type:
Webinar - Recorded
Language:
English
Date:
28 May 2013
Event type:
Webinar - Recorded
Language:
English
Date:
21 September 2012
Event type:
Webinar - Recorded
Language:
English
Date:
16 March 2011
Event type:
Webinar - Recorded
Language:
English
Date:
30 March 2011
Event type:
Webinar - Recorded
Language:
English
Date:
25 March 2014
Event type:
Webinar - Recorded
Language:
English
Date:
29 November 2013 - 01 January 0001
Location:
South Korea
Event type:
Webinar - Recorded
Language:
Korean
Date:
25 October 2012 - 01 January 0001
Event type:
Webinar - Recorded
Language:
Spanish
Date:
14 July 2011 - 01 January 0001
Event type:
Webinar - Recorded
Language:
Spanish
Date:
14 July 2011 - 01 January 0001
Event type:
Webinar - Recorded
Language:
Spanish
Date:
18 July 2013
Event type:
Webinar - Recorded
Language:
English
Date:
31 January 2012 - 01 January 0001
Event type:
Webinar - Recorded
Language:
Spanish
Date:
15 October 2008
Event type:
Webinar - Recorded
Language:
English
Date:
22 October 2008
Event type:
Webinar - Recorded
Language:
English
Date:
05 August 2014
Event type:
Webinar - Recorded
Language:
English
Date:
18 March 2015
Event type:
Webinar - Recorded
Language:
Portuguese
Date:
19 May 2015
Event type:
Webinar - Recorded
Language:
English
Date:
31 March 2016
Event type:
Webinar - Recorded
Language:
English
Date:
21 June 2016
Event type:
Webinar - Recorded
Language:
English