Support

Parsum Product Support

Parsum instruments use Spatial Filter Velocimetry to measure particles in the size range 50-6000 µm and with velocities from 0.01-50 m/s within a pneumatic or gravity flow gas stream.

As of 26 September 2026, responsibility for sale, support and service of the Parsum product portfolio has transferred from Malvern Panalytical to Parsum and its authorised channel partners. The affected products include the Parsum IPP 80-P, Parsum IPP 70-SE, and Parsum IPP 70-S in-line particle sizing systems, along with their associated accessories and spare parts.

Existing Parsum systems can continue to be used as normal. Parsum remains responsible for the ongoing manufacture, support, and development of the product range.

Contact Parsum

For technical support, service requests, spare parts, applications assistance, sales enquiries, or general product questions, please contact Parsum directly. The contact details for their team can be found here: Contact Parsum

Product Information

For information about the Parsum product portfolio, product specifications, applications, and company news, please visit the Parsum website: Visit Parsum

Need Help?

If you have questions regarding this transition, please contact your local Malvern Panalytical representative, who will be happy to assist and direct you to the appropriate Parsum contact.

Looking for more information?

To request support or get more information, please select an option below.

Contact support Service Agreement

Manuals

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Software

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