1. Manuals and software
  2. Support contract options
  3. Accessories
  4. Events and training

Manuals and software

Mastersizer 3000 user manual (English)
Version number:
MAN0474-09-EN-00
Publication date:
January 2020
Aero series dry dispersion units manual (English)
Version number:
MAN0481-06-EN-00
Publication date:
November 2019
Mastersizer 3000 basic guide (English)
Version number:
MAN0475-07-EN-00
Publication date:
November 2019
Hydro series wet dispersion units manual (English)
Version number:
MAN0479-06-EN-00
Publication date:
September 2017
Quality Audit Standards (QAS) for use with Mastersizer 3000 instruments
Version number:
QAS measurement protocols for use with Mastersizer 3000 instruments (201118)
Publication date:
November 2018
Mastersizer 3000 basic guide (Portuguese)
Version number:
MAN0475-06-PT-BR
Publication date:
September 2018
Mastersizer 3000 basic guide (French)
Version number:
MAN0475-02-FR-01
Publication date:
June 2017
Mastersizer 3000 basic guide (German)
Version number:
MAN0475-DE-2-1
Publication date:
June 2017
Mastersizer 3000 user manual (Japanese)
Version number:
MAN0474J-2-0
Publication date:
June 2017
Mastersizer 3000 basic guide (Japanese)
Version number:
MAN0475J-2-0
Publication date:
June 2017
Hydro series wet dispersion units manual (Russian)
Version number:
MAN0479-RU-2-1
Publication date:
June 2017
Mastersizer 3000 basic guide (Russian)
Version number:
MAN0475-RU-2-0
Publication date:
June 2017
Mastersizer 3000 user manual (Russian)
Version number:
MAN0474-RU-2-0
Publication date:
June 2017
Hydro Sight basic guide (English)
Version number:
MAN0548-01-EN-00
Publication date:
December 2014

Support contract options

Protect your investment and ensure optimized performance at all times with Malvern Panalytical's service plans.

When you purchase a Malvern Panalytical product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern Panalytical will provide the support for your business.

Help Desk

Training

Software downloads

Malvern Panalytical's service options- choose the right plan for you:

Malvern Panalytical Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

Malvern Panalytical Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

Malvern Panalytical Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs***available at an additional cost

Contact support


Accessories

Sample dispersion accessories for the Mastersizer 3000E

Mastersizer 3000E

Mastersizer 3000E Basic and Extended

Hydro SV

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Small volume wet sample dispersion

The Hydro SV is a simple, cost effective liquid dispersion unit designed to enable particle size analysis using small volumes of sample and dispersant.

More information Request a quote

Hydro EV

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Flexible volume wet dispersion

A unique dip-in wet sample dispersion unit that can be used with standard laboratory glassware. Suitable for a wide variety of dispersant volumes and particle size ranges.

More information Request a quote

Hydro SM

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Small volume entry level wet dispersion unit

The Hydro SM is a cost effective wet sample dispersion unit designed for measuring samples in non-aqueous dispersants where solvent usage needs to be minimized.

More information Request a quote

Aero M

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Routine particle size analysis for bulk dry powder samples

The Aero M dry powder disperser enables bulk dry powder samples to be measured using the Mastersizer 3000E laser diffraction particle size analyzer. Its simple design ensures that it is easy to use and maintain, delivering robust, reproducible particle size distribution measurements as part of routine production or quality control operations.

More information Request a quote

Aero Funnel Sample Feeder

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Rapid QC measurements for bulk powder samples

The Aero funnel sample feeder is designed to help users achieve rapid, reproducible bulk dry powder particle size measurements by allowing samples to be added directly to the Aero S and Aero M dry powder dispersion units without opening the dispersion unit lid. This speeds up and simplifies the process of introducing samples for analysis, decreasing the time required to obtain results.

More information Request a quote

Mastersizer 3000 Chocosizer

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Effective Chocolate production quality control

The goal of chocolate production is to produce a product with a consistent taste and mouthfeel in an economical and efficient way. Control of the cocoa and milk solids particle size and particle size distribution is critical to achieving this objective. The Mastersizer 3000 Chocosizer is designed to support chocolate production and quality control by providing a simple method for fast, reliable chocolate particle size analysis.

More information Request a quote

Mastersizer 3000E Extended only

Hydro MV

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Medium volume automated dispersion unit.

The Hydro MV is a medium volume unit for the controlled, automated wet dispersion of samples for particle size analysis. Suitable for both aqueous and non-aqueous applications, it is especially useful when sample size is limited and/or dispersant use must be minimized.

More information Request a quote

Hydro LV

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Large volume wet sample dispersion.

The Hydro LV is an automated large volume unit that controls wet dispersion of materials for particle size analysis. It is especially suitable for applications where the sample size is relatively large or the size distribution is very broad.

More information Request a quote