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Mastersizer 3000

Mastersizer 3000 manuals, software, accessories, training materials and product support. For the Mastersizer 3000 price and to request a quote, please visit the Mastersizer 3000 product page

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User manuals

Software downloads

28 February 2025

5.30

Version 5.30 is a new feature release.  New functionality is introduced for the SOP Architect feature, available with Mastersizer 3000+ Pro and Mastersizer 3000+ Ultra. This version also includes updates to .NET 8 and Smart Manager v1.6, as well as bug fixes for Mastersizer Xplorer. 

See Software Update Notification (SUN) document for further details.

This software is compatible with Mastersizer range: Mastersizer 3000+ Ultra, Mastersizer 3000+ Pro, Mastersizer 3000+ Lab, Mastersizer 3000 and Mastersizer 3000E.

Note: This software no longer supports the use of the Malvern Access Control (MAC) or 21CFR Pt. 11 feature key. This functionality is now provided via OmniTrust. Users that wish to move onto the OmniTrust platform are now supported to retain access to their existing audit trail information. For more information, refer to the SUN document before installing the software or contact your Malvern Panalytical representative.

5.30

11 October 2024

5.20

Version 5.20 is a maintenance release to support the introduction of a new microprocessor within the Mastersizer 3000+ and its accessories. 

See Software Update Notification (SUN) document for further details.

This software is compatible with Mastersizer range: Mastersizer 3000+ Ultra, Mastersizer 3000+ Pro, Mastersizer 3000+ Lab, Mastersizer 3000 and Mastersizer 3000E.

Note: This software no longer supports the use of the Malvern Access Control (MAC) or 21CFR Pt. 11 feature key. This functionality is now provided via OmniTrust. Users that wish to move onto the OmniTrust platform are now supported to retain access to their existing audit trail information. For more information, refer to the SUN document before installing the software or contact your Malvern Panalytical representative.

5.20

18 November 2022

3.88

  • Maintenance release, see SUN for details.
3.88

06 March 2025

1.7.25065

Smart Instruments: Cloud Service Software update

1.7.25065

Accessories

Configure the Mastersizer 3000 for your application and requirements with our range of configuration options below:

Wet sample dispersion configurations

Mastersizer Auto-Lab

Measuring your samples so you don’t have to

The Mastersizer Auto-Lab is the Autosampler option for the Mastersizer 3000. Measuring up to 42 samples you can utilize the same great measurement flexibility as the Mastersizer 3000 whilst minimizing manual operating time. 

Hydro Insight

A window into deeper materials analysis

The Hydro Insight is a dynamic imaging accessory that sits alongside the Mastersizer 3000+, providing insights that go beyond particle size distribution to particle images and quantitative particle shape data. 

In this way, it helps scientists, researchers, and quality-control managers understand their materials better, develop methods faster, and simplify troubleshooting.

Hydro MV

Medium volume automated dispersion unit.

The Hydro MV is a medium volume unit for the controlled, automated wet dispersion of samples for particle size analysis. Suitable for both aqueous and non-aqueous applications, it is especially useful when sample size is limited and/or dispersant use must be minimized.

Hydro LV

Large volume wet sample dispersion.

The Hydro LV is an automated large volume unit that controls wet dispersion of materials for particle size analysis. It is especially suitable for applications where the sample size is relatively large or the size distribution is very broad.

Hydro EV

Flexible volume wet dispersion

A unique dip-in wet sample dispersion unit that can be used with standard laboratory glassware. Suitable for a wide variety of dispersant volumes and particle size ranges.

Hydro SM

Small volume entry level wet dispersion unit

The Hydro SM is a cost effective wet sample dispersion unit designed for measuring samples in non-aqueous dispersants where solvent usage needs to be minimized.

Mastersizer 3000 Chocosizer

Effective Chocolate production quality control

The goal of chocolate production is to produce a product with a consistent taste and mouthfeel in an economical and efficient way. Control of the cocoa and milk solids particle size and particle size distribution is critical to achieving this objective. The Mastersizer 3000 Chocosizer is designed to support chocolate production and quality control by providing a simple method for fast, reliable chocolate particle size analysis.

Dry sample dispersion configurations

Aero S

State-of-the-art dry powder dispersion

Setting new standards for dry powder dispersion, the Aero S has been designed from the ground up based upon fundamental powder dispersion theory. The modular design ensures rapid and reproducible dispersion of the widest range of samples from cohesive powders to fragile materials.

Aero Funnel Sample Feeder

Rapid QC measurements for bulk powder samples

The Aero funnel sample feeder is designed to help users achieve rapid, reproducible bulk dry powder particle size measurements by allowing samples to be added directly to the Aero S and Aero M dry powder dispersion units without opening the dispersion unit lid. This speeds up and simplifies the process of introducing samples for analysis, decreasing the time required to obtain results.

Software add-ons

Data Quality Guidance

Making good data excellent

Data Quality Guidance is a software add-on that flags possible data quality issues, and provides a list of causes and solutions at all stages of your measurement.

Events and training

All events

Trade Show & Expo |

Semicon SEA 2025 (Singapore)

Products:
Mastersizer 3000, Mastersizer 2000, Mastersizer Micro
Technology:
Laser Diffraction
Industry:
Pharmaceutical, Academia, Advanced Manufacturing, Chemicals, Energy/Battery, Cement, Powder metallurgy
Semicon SEA 2025 (Singapore)
Webinar - Recorded
Mastersizer 3000 User Meeting

June 2024 | English

Mastersizer 3000 User Meeting

Products:
Mastersizer range, Mastersizer 3000
Industry:
Academia, Government/Institutes, Chemicals/Coatings, Advanced Manufacturing, Energy/Battery, Building Materials, Personal Care Products, Mining, Environment, Polymers
Measurement type:
Particle size, Particle shape
Mastersizer 3000 User Meeting

Service and Support

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Unmatched uptime and performance


Malvern Panalytical instruments are built to last and good maintenance and care ensure continued peak performance for many years to come.

  • Service Agreements build this into your schedule and budget, based on preventive maintenance and remote support. Different levels include repair visits, response times and parts coverage as needed. OQ services, training and application consultancy can be added as well.
  • Smart Manager goes even further: Smart Manager is a set of digital monitoring services combined with insight from experienced service professionals. Smart Manager is your trusted guardian for instrument health and utilization management, ensuring unrivaled accuracy, reliability, and efficiency in your analyses – on time, all the time.

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Service Agreements
Find out more about our service agreement options tailored for you
Learn more >>

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Smart Manager
Find out more about our instrument monitoring services
Learn more >>

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Advanced analysis and actionable insights


  • Basic User Training: Master the art of optimal Mastersizer usage and determine whether your measurements, sample preparation, and data are accurate and reliable – all while uncovering invaluable maintenance tips and tricks.  Find your online or offline classroom training course.
  • Customized Application Training: A training journey personalized to your application needs, covering aspects from sample taking and method development to data and results interpretation. Our application scientists share in-depth theory and best practices to make sure you’re getting the most out of your Mastersizer measurements and instruments.
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Easy start and streamlined routine operations


  • Setting up for success: Our Mastersizer onboarding starts with our expert support engineers on-site, or if you’d like to set up the instrument yourself, our self-install will guide you. Either way, a comprehensive warranty and a starter training program are complimentary, so you can get straight to your important analyses.
  • Software and Manuals: Easily find manuals and our latest software versions online to benefit from new features and to stay up to date.
  • Webinars and App Notes: Access a comprehensive catalog of resources, such as recorded webinars, white papers, and app notes to support your analytical journey. 
  • Parts and Consumables - MyStoreOur online store makes access to your parts, consumables, accessories, and software convenient and efficient. Check availability and pricing, self-service quotes and order on card or account, 24/7. 
  • Support Portal: Our professional service team is ready to assist you – fast-track your service request on  Malvern Panalytical My Customer Support Portal or view your system details and service history at a glance.
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Want to speak to a service expert or find the services that are just right for you?


Reach out to our experts and evaluate your services needs and business risks by answering a few questions around the usage of your Malvern Panalytical instrument.


Contact Service Team

*Please note that the exact details of our services and their availability are determined by a variety of customer-specific factors, such as product type, product configuration, or location.

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