Whether you’re working on your research thesis or responsible for a production line, you need confidence that your instrument won’t let you down. A lifetime of robust functionality is designed into all Malvern Panalytical instruments, and regular maintenance by our highly trained engineers significantly increases the likelihood of trouble-free running between the scheduled maintenance visits.  

Malvern Panalytical support products are configured to your system and requirements, but most include an annual or bi-annual preventive maintenance activity, to validate correct instrument performance and advise on parts that need replacing to ensure continuous operation. 

Our engineers are qualified in laser and X-ray safety, giving you confidence that your system will be correctly and safely maintained.  All Malvern Panalytical Maintenance and Validation services include certification, for your own audit procedures. 

Malvern Panalytical Support Agreements  are ideal for customers in critical areas requiring a faster response, or those wishing to fully protect themselves against the potential cost of instrument repairs. These support agreements include remote diagnosis of your instrument and results to further improve your uptime and give you confidence in your applications.